Shipping Policy

Last Updated: [Date]

Welcome to Orvex.in. We are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand how we process and ship your orders.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• During high-demand periods, sales events, or holidays, order processing may take slightly longer.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Areas: 7–14 business days

Please note that delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• We may offer free shipping promotions from time to time. The terms of such promotions will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided). You can use this tracking number to monitor the status of your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, the order may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orvex.in is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact our support team within 48 hours of delivery. To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos/videos of the package and product

• Description of the issue

For replacement or damage claims, we strongly recommend recording an unboxing video while opening the package.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: orvexforyou@gmail.com
Website: Orvex.in

Thank you for shopping with Orvex.in.